Return & Refund Policy

Thank you for shopping with aeropress. Your satisfaction is very important to us.

1. Return Eligibility

Returns are accepted within 30 calendar days from the date of delivery. To be eligible for a return, please ensure that:

• The item is unused, unworn, and in its original packaging
• You provide proof of purchase

2. Non-Returnable Items

Some products cannot be returned. These include:

• Clearance or final sale items
• Gift cards
• Customized or personalized products

3. Refunds

Once we receive and inspect your returned item, we will notify you about whether your refund is approved or rejected. If approved, the refund will be processed within 5 to 7 business days to the original payment method.

4. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. Include photos of the item for quicker assistance.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout for initial orders.

6. Cancellation Policy

Order cancellations must be requested within 24 hours of purchase. After this period, orders may be processed and shipped, making cancellations unavailable.

7. Processing & Shipping Times

• Order processing time: 1-2 business days
• Shipping time: 5-10 business days

Contact Us

If you have any questions about returns or refunds, please contact our customer service at DiaaDaoud678@gmail.com.